Privacy Policy
Last Updated: 2/2/2026
Introduction
John Martinez Insurance Agency Inc. DBA JM Insurance Agency (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us through our website, services, communications, or SMS messaging.
By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
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Personal identifiers such as your name, mailing address, email address, and phone number.
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Insurance related information necessary to provide quotes, policies, and customer support.
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Information you provide through forms, emails, phone calls, SMS messages, or other communications.
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Information collected automatically, including website usage data, device information, IP address, browser type, and cookies or similar technologies.
How We Collect Information
We collect information in several ways, including:
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Directly from you when you submit forms, request quotes, communicate with us by phone, email, SMS, or in person.
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Automatically when you visit our website through cookies and similar tracking technologies.
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From third parties such as insurance carriers, partners, or service providers who assist us in delivering our services.
How We Use Your Information
We use your information for purposes that include:
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Providing insurance quotes, policies, and related services.
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Communicating with you regarding your account, policy updates, reminders, support, and service related notifications.
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Sending SMS communications when you have provided consent.
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Complying with legal, regulatory, and contractual obligations.
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Improving our services, website functionality, and overall customer experience.
SMS Communications
By providing your mobile phone number and opting in through our website forms or other consent methods, you agree to receive SMS text messages from John Martinez Insurance Agency Inc. DBA JM Insurance Agency regarding insurance quotes, policy updates, appointment reminders, customer support, and other service-related communications.
Message frequency may vary depending on your interactions with our business. Message and data rates may apply based on your mobile carrier plan.
Consent to receive SMS messages is not a condition of purchase or service.
You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. For assistance, reply HELP or contact us directly at Info@jminsurances.com or (817) 898-8123.
We only send SMS messages to individuals who have provided prior consent. We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.
We may use trusted third-party service providers, including Twilio and Klaviyo, to facilitate SMS delivery and communication services. These providers are only authorized to use your information as necessary to provide messaging services on our behalf and in compliance with applicable laws and regulations.
Sharing and Disclosure of Information
We may share your personal information with:
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Insurance carriers and partners as necessary to provide insurance services.
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Service providers who assist with business operations, including SMS delivery platforms, data hosting, and customer support tools.
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Legal or regulatory authorities when required by law or to protect our rights and the safety of our users.
We do not sell personal information to unrelated third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. These measures include secure servers, encryption where appropriate, and restricted access to personal data. While we strive to protect your information, no system can be guaranteed to be completely secure.
User Rights and Choices
You have the right to request access to, correction of, or deletion of your personal information, subject to applicable laws.
You may opt out of marketing communications at any time, including SMS messages, by following the opt out instructions provided or by contacting us directly.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve our services. You may control cookie settings through your browser preferences.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:
John Martinez Insurance Agency Inc. DBA JM Insurance Agency
Email: Info@jminsurances.com
Phone: (817) 898-8123
Address: 1600 Airport Fwy #350, Bedford, TX 76022